Sales Audit Manager

The Sales Audit Manager will lead daily Sales Audit operations across all five fascias, ensuring complete and accurate POS transaction capture, reconciliation, data integrity, and processing through Sales Audit platforms into Workday Accounting Center and the General Ledger. This person will oversee exception management, SLA performance, revenue reconciliations, and period-end controls while partnering with IT, Store Operations, and Loss Prevention to resolve systemic data issues and recurring transaction errors.

The lead will serve as the functional SME for POS-to-Sales Audit integrations, driving SOX compliance, process improvements, standardized controls, and analyst training to improve resolution rates, reduce backlogs, and ensure accurate revenue reporting.

• Lead daily sales audit operations across all 5 fascias, governing data quality and pipeline integrity from POS systems to Sales Audit tools (Sales Hub, ReSA, Aptos) to Workday Accounting Center / General Ledger.
• Ensure all store and e-commerce POS sales transactions are completely captured, validated, and accurately translated across dependent systems into Workday.
• Oversee the review and disposition of daily Sales Audit reconciliation outcomes, including error outputs, missing store sales, and reconciling items.
• Direct the team to maintain SLA targets, resolving all daily POS-to-Sales Audit processing errors within 2 business days.
• Lead the monthly Stock Ledger to Workday General Ledger revenue reconciliation, investigating and clearing sub-ledger to GL variances prior to month-end close.
• Serve as the functional SME partnering with IT to resolve systemic data transmission errors between POS systems (Oracle XStore, Jump Mind) and Sales Audit platforms.
• Operationalize analyst findings on recurring POS error patterns to establish upstream controls with Store Operations, IT, and Loss Prevention.
• Monitor key metrics, including the Sales Audit Resolution Rate, Sales Audit Cycle Time, and daily transaction error backlogs.
• Partner with Loss Prevention, Store Operations, and IT to investigate store register discrepancies, cashier overrides, and missing sales files.
• Enforce cutoff controls to guarantee period-end revenue is stated completely and accurately in Workday.
• Maintain standard operating procedures and internal controls over POS sales transaction imports to ensure SOX compliance.
• Champion continuous process improvement across multi-fascia sales auditing, refining data validation routines to increase the daily Sales Audit Resolution Rate, minimize cycle time backlogs, and train the team on standardized best practices.
• Train and mentor Sales Audit Analysts on multi-fascia POS system nuances, Sales Audit exception resolution, pattern analysis, and Workday Accounting Center interfaces.

Bachelor’s degree in Accounting or Finance, with MBA preferred. 4-6 years of relevant work experience in Sales Audit, Retail Accounting, Revenue Accounting, Financial Operations, or a related field. Proven leadership experience managing and developing audit operations, with the ability to collaborate effectively across Finance and other departments.

Proficiency in all Microsoft Office equivalent programs along with experience with multi-location or multi-fascia retail sales audit operations, including POS transaction processing and reconciliation. Hands-on experience with POS, Sales Audit, sub-ledger, and General Ledger systems, preferably Oracle XStore, ReSA, Aptos, Sales Hub, and Workday Accounting Center.

• Sit for more than 6 hours per shift
• Use hands to finger, handle and feel
• Reach with hands and arms
• Talk and/or hear
• Stand for up to 2 hours at a time periodically
• Walk or move from one location to another
• Occasionally may need to climb, balance, stoop, kneel, or crouch
• Lift and/or move up to 10 pounds regularly and up to 25 pounds occasionally

Punctuality and regular attendance consistent with the company’s policies are required for the position.

Average work week is 45-50 hours, which can vary depending on business need.

The work environment for this position is a…