Child Support Division Trainer

Overview

The Marion County Prosecutor’s Office, led by Prosecutor Ryan Mears, is setting new expectations in the criminal justice system and is committed to a fair and equitable system. The Child Support Division works to encourage non‑custodial parents to take financial responsibility for the benefit of their children. Services include paternity establishment, locating non‑custodial parents, and modification and enforcement of child support orders.

The Office does not represent either party in a child support case and seeks a just and fair outcome. The Enforcement/Modification Unit Trainer will provide direction and training to all Child Support employees, reflecting the Office’s commitment to fairness and justice for all who come into contact with the system. The Office seeks employees who are dedicated to public service, public safety, and fairness.

The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We value diversity in perspectives and experiences among colleagues and the residents we serve.

• Work closely with the Chief of the Division, IV‑D Administrator, Unit Administrator and Assistant Administrators to improve the quality of our training program.
• Provide direction and training for new staff and enrichment training for existing support staff in the division.
• Advise the Chief and IV‑D Administrator on recommendations for programs, procedures, and policies.
• Serve as the Office liaison to the public, state, local, and court agencies to assure cooperation between agencies.
• Master the statewide child support computer system and other applications needed to perform establishment, modification, and enforcement functions.
• Abide by all Office policies and procedures set forth in the Personnel Policies and Procedures Manual.
• Ensure all work complies with applicable federal and state regulatory rules, laws, and guidelines, including IRS Publication 1075.
• Training may be in‑person, remote, or a combination of both.
• Master all tasks performed by the support staff in the division and maintain the division training manual.
• Update and implement training material and review all work assigned to new employees until they are released from review.
• Adhere to all deadlines and maintain the new employees’ training checklist.
• Conduct regular trainings through the Training Station and any individual training needed.
• Review and document the work of any employee placed on probation due to performance issues; provide weekly updates to the IV‑D Administrator and Unit Administrator.
• Assist the division with reports and tasks that units require assistance with.
• Provide weekly and monthly updates for all employees on probation and communicate performance issues to the IV‑D Administrator and Unit Administrator.

• Bachelor’s degree preferred; high school diploma or equivalent required.
• Excellent oral and written communication skills; must work well with the public and maintain a proper public image.
• Ability to work with a diverse group of people.
• Strong organizational skills and initiative to anticipate daily needs of the section.
• Excellent time‑management and ability to prioritize work under time and situational pressures.
• Ability to work independently; must be dependable and responsible.
• Excellent attendance record.
• College degree preferred.
• Demonstrated leadership ability in current and past positions; capable of maintaining effective relationships with peers.
• Prior experience in Child Support and training is a plus.

Full‑time employees are eligible for a comprehensive benefits package, including medical insurance, advantage leave, paid holidays, and an annuity savings account through the Public Employees Retirement Fund (PERF). Compensation is paid bi‑weekly. For the current rate sheet, please visit:
Rate Sheet (2026).

Life Insurance:
Employer‑paid basic coverage. Optional life insurance is available at rates per $1,000 per month, ranging from $0.058 for ages 25‑29 to $2.054 for ages 70 and above.

Retirement:
Employees hired/rehired after 1/1/2022 may choose between the PERF Hybrid plan (3% + Pension) or the INPRS My Choice Retirement Savings Plan (3% + 1% Contribution). The Hybrid plan includes a pension and an annuity savings account; the My Choice plan is an annuity savings account only. Detailed plan information and eligibility guidelines are available from the Indiana Public Retirement System at (888) 236‑3544.