Sr. Coordinator, Office Services

Overview

Baker Tilly is a leading advisory, tax, and assurance firm with a genuine coast‑to‑coast and global advantage in major U.S. regions and key financial centers worldwide. The firm operates under the AICPA Code of Professional Conduct and is a licensed independent CPA firm.

The Senior Coordinator, Office Services supports and oversees the daily administrative and facilities‑related operations of an office location to ensure a smooth, safe, and high‑quality workplace experience. The role evaluates, prioritizes, and fulfills onsite service requests, interfaces with property management and vendors, and handles operational exceptions that arise during the workday. The Senior Coordinator also provides guidance to Coordinators on workflows, service expectations, and standards.

• Facilities and Workplace Readiness (20%):
  Maintain and operationalize the office, training rooms, and shared spaces; oversee space readiness standards; coordinate furniture set‑up/breakdown and resets for meetings/events; ensure workplace preparedness for engagement teams, visitors, and client operations.
• Meetings, Events & Catering Coordination (20%):
  Coordinate internal meeting set‑up and support; schedule and prepare conference rooms; coordinate catering orders and verify accuracy; manage on‑site event logistics and resets; identify and resolve issues impacting meeting experience.
• Mail, Shipping & Courier Services (15%):
  Oversee daily mail and shipping operations; ensure deadlines and service standards are met; handle escalations or exception shipments; act as trainer for Coordinators on mail workflows.
• Large‑Scale Duplication Projects (10%):
  Lead processes for copying, collating, assembly, scanning, and distribution of internal and external client deliverables.
• Vendor, Landlord & Property Management Coordination (10%):
  Act as primary onsite point of contact for vendors and property management; coordinate work orders and repairs; monitor vendor performance and needs; support contract tracking at the location level.
• Security Access, Badge & Onboarding Coordination (10%):
  Manage badges, keys, access provisioning and removals; coordinate new hire workspace readiness; support exit workflows and workspace turnover; partner with HR/IT for onboarding needs.
• Front Desk, Client Service & Workplace Experience (10%):
  Serve as onsite point of contact; ensure service levels for internal clients; provide reception coverage as required; address visitor and stakeholder needs.
• Office Supplies & Breakroom Management (10%):
  Order, stock, and track consumables and supplies; maintain availability standards; manage vendor ordering portals and invoicing.
• Safety, Records & Compliance (5%):
  Support safety protocols and drills; maintain documentation and office logs; coordinate inspections or compliance visits; ensure incident reporting processes are followed.
• Additional (5%):
  Willingness to contribute to special projects and initiatives as needed.

• High school diploma or GED required; high school diploma preferred.
• 1–5 years of relevant experience, with 3–5 years preferred.
• Proven ability to communicate clearly, concisely, and proactively with team members and internal stakeholders.
• Ability to collaborate effectively and provide support to peers in a team‑based environment.
• Demonstrated initiative in establishing productive relationships with stakeholders directly impacted by services provided.
• Curiosity and willingness to learn how services indirectly impact other stakeholders.
• Model confidentiality, professionalism, and appropriate workplace decorum.
• Proficiency in utilizing advanced features of Microsoft Word and Outlook independently; working knowledge of basic features in Microsoft Excel, PowerPoint, and other role‑relevant software with minimal guidance.
• Ability to identify and leverage appropriate tools and resources to complete work effectively; apply new knowledge and technical skills.
• Consistent production of high‑quality work that is accurate and requires minimal review.
• Proactive approach to seeking feedback and guidance to improve work quality and meet deadlines.
• Consistent delivery of services in a…