Mobile Cover Receptionist

Our core business is made up of front of house receptionist and cover receptionist

Our front of house receptionists are the welcoming face and organisational hub of a building. Their role goes far beyond greeting visitors—they help create a smooth, professional, and community-focused experience for everyone who enters the building.

• Ensuring every visitor, tenant, and colleague are greeted warmly, creating strong first impressions
• Keeping daily front-of-house activities running efficiently by using modern building technology and processes
• Representing the building’s brand, supporting a positive atmosphere, and helping build a sense of community among tenants
• Working closely with building managers, LAH management team and contractors to ensure a seamless service
• Bringing people together and adding value to the tenant experience by coordinating activities, newsletter creations, events and promotions

A permanent front of house receptionist combines hospitality, organisation and teamwork to ensure the building operates smoothly and feels welcoming and connected.

Our cover receptionists provide flexible, high-quality front-of-house support across multiple buildings. Stepping in to cover sickness, annual leave, or new sites while permanent recruitment is underway.

In this role, reliability and adaptability are essential. It is important to quickly understand each building’s processes, deliver an excellent service from day one, and maintain the same professional standards expected of the permanent team.

A cover receptionist should be organised, proactive, and possess a strong “can-do” attitude, ensuring seamless continuity of service no matter the location. It is essential that a mobile cover receptionist is able to combine professionalism with quick problem-solving and strong customer care to maintain smooth operations and uphold a consistent, positive experience for tenants, visitors, and colleagues across all sites.

Our front of house receptionists genuinely enjoy hosting and excel at building positive relationships to enhance the front of house experience. With creative flair, they plan and organise pop ups and events to help create a welcoming, community focused atmosphere for everyone in the building.

We understand that delivering exceptional service starts with feeling supported, valued and at your best. That’s why we’re committed to nurturing the wellbeing of our team by providing a wellbeing app.