Operations Support Representative

About Us

Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values:
Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at

The Support Representative is responsible for supporting collection operations by processing time-sensitive documents, managing administrative workflows, and maintaining accurate records. This role ensures that documentation is handled confidentially, data is entered accurately, and internal teams have the resources needed to perform effectively. The Support Representative partners with Collectors and Leadership teams to support daily operations and maintain workflow efficiency.

Title: Support Representative

Location: Onsite – 8085 Knue Road, Indianapolis, IN 46250

Schedule: Full‑time, Monday to Friday, 7:30 AM to 4:30 PM Eastern Time

Compensation: Starting at $16.00 to $17.00 per hour

• Process time‑sensitive documents while maintaining confidentiality and accuracy
• Handle administrative duties including attorney correspondence, dispute documentation, and certified mail processing
• Perform clerical tasks such as copying, filing, and document organization
• Maintain accurate data entry within internal systems to support recovery processes
• Manage multiple priorities while maintaining high attention to detail
• Maintain office supply inventory and support operational needs
• Work both independently and collaboratively to meet daily production goals

• High school diploma or GED
• Strong attention to detail and ability to manage multiple tasks
• Demonstrated ability to work with confidential or sensitive information
• Proficiency in Microsoft Office, including Excel, Word, and Outlook
• Consistent work history with at least one role demonstrating stability and longevity

• Prior experience in collections, healthcare revenue cycle, or administrative support
• Familiarity with HIPAA and FDCPA guidelines
• Experience working in a fast‑paced, deadline‑driven environment

Candidates must be legally authorized to work in the United States at the time of hire. The company does not provide employment visa sponsorship for this position. As a condition of employment, a pre‑employment background check will be conducted. At this time, we are unable to consider candidates residing in the state of New York for this position.

• Comprehensive paid training
• Medical, dental, and vision insurance
• HSA and FSA options available
• 401(k) with company match
• Paid wellness time and holidays
• Employer‑paid life insurance and long‑term disability
• Opportunities for internal growth and advancement

Meduit is an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.