Administrative Assistant

Position Overview

The purpose of this role is to provide customer service and administrative assistance for the branch for both agronomy and grain. This role will assist with accounts receivables as well as verifying, filing, and responding to customer contracts with urgency. Other standard clerical duties such as answering phone calls and directing them to the correct individuals, sorting mail and assisting with other duties as needed.

• Receive and disperse a significant volume of phone calls in an efficient, courteous, and professional manner.
• Actively communicate with customers to adjust billing, answer questions, etc.
• Process payments, orders, and requests accurately.
• Reconcile, process and file necessary paperwork.
• Process electronic files via email.
• Compile and submit finalized documentation.
• Download reports.
• Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.
• Balance cash drawer daily.
• Compile, sort, and distribute daily mail. Receive courier deliveries. Send out branch mail weekly.
• Responsible for purchasing general office and break room supplies.
• Assist with special projects as needed.
• Perform other duties as assigned.

• Strong verbal and written communication skills.
• Proficient with Microsoft Office Suite.
• Excellent organizational skills and the ability to work well within strict time frames.
• Detail‑oriented with the ability to process work accurately with minimal errors.
• Ability to perform multiple tasks simultaneously.
• Strong analytical skills and accurate price calculation.
• Ability to work without supervision and make appropriate decisions.
• Work well in a team environment.

• High school diploma and one to two years of related experience and/or training; or equivalent combination of education and experience.