Customs Trade Agent

Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing regulations.
• Work closely with other internal staff and departments to deliver high level of service to customers.
• Process agency brokerage shipments.
• Ensure all government and organizational policies are followed.

• HS Diploma or GED required.
• No industry experience required.
• No work experience required.
• Data entry/keyboard experience required.
• Proficiency with MS Office, Outlook, office equipment (phone, fax, photocopier, printer, scanner).
• Excellent communication skills, verbal and written.
• Organizational skills.
• Inter‑personal skills.
• Handle high volume and time‑sensitive work.
• Ability to work independently with minimum supervision.
• Ability to use multiple systems and reference material.
• Interact with internal staff, management of all levels, internal departments.
• A minimum of one year of experience using computer systems in a professional, educational, or comparable environment performing routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.
• Self‑motivated with excellent time management skills.
• MS Suite experience, multiple screens, website research, and experience in a production‑driven environment meeting hourly, daily, or weekly quotas.

Regular

Work Schedule:

Monday-Friday 8:00 a.m.

- 4:30 p.m. Training

Schedule:

5–6 Weeks. No days off permitted during training; no tardies allowed.

Paid training is provided.

Hybrid:
Candidates must reside within 50 miles of 2349 Aviation Dr. Indianapolis, IN.

$18.50 per hour.

Benefits include health, vision, dental insurance, retirement, and tuition reimbursement.

Fed Ex Logistics is an Equal Opportunity Employer including Veterans/Disability.