Support Staff - Marion Superior Court Probation Department

DUTIES AND RESPONSIBILITIES

• Answer telephones, direct calls to the appropriate person, take and distribute messages.
• Answer routine inquiries, complaints, and concerns in person and/or by telephone; direct individuals to the appropriate authority.
• Input and update information on various computer systems; initiate/maintain files; generate forms and reports from the database, including e‑filing.
• Sort and distribute incoming mail.
• Always communicate with the Courts, outside agencies, and the public in a professional, respectful manner.
• Assist with other projects and duties as directed by the unit supervisor or management team member.

Other duties may be assigned.

• High School Diploma or HSE is required.
• General knowledge of computer programs including Microsoft Office and email.
• Ability to interact with diverse populations in a team environment.
• Ability to handle multiple tasks and work effectively with strict deadlines and expectations.
• Excellent verbal and written communication skills.
• Experience in dealing effectively with other professionals and the public.
• Must pass pre‑employment drug screen.

Salary is based on applicable experience. A salary enhancement is available for bi‑lingual Spanish or Burmese skills, an Associate’s Degree or Bachelor’s Degree.