Administrative Assistant

Job Summary

Administrative Assistant – Greenwood, IN. Full‑Time, Monday–Friday,8:00A.M.–5:00P.M.
Provide comprehensive administrative support to management and staff, coordinate office operations, and serve as a primary point of contact for clients, visitors, and stakeholders.

• Provide administrative support to management and department staff.
• Manage office operations to promote efficiency, organization, and productivity.
• Answer incoming telephone calls, relay messages, and respond to inquiries professionally.
• Greet and assist clients, visitors, and stakeholders in a welcoming and respectful manner.
• Serve as receptionist or backup receptionist as assigned.
• Schedule meetings, maintain calendars, and coordinate conference logistics.
• Prepare meeting materials, take meeting minutes, and distribute documentation as needed.
• Maintain and update resource materials, contact lists, and departmental records.
• Perform general office duties including filing, data entry, mailing, copying, scanning, and document preparation.
• Gather, organize, and summarize information for reports, meetings, and presentations.
• Assist with administrative record‑keeping and ensure documentation is completed accurately and timely.
• Distribute incoming mail, correspondence, and communications to appropriate personnel.
• Order office supplies and coordinate maintenance of office equipment.
• Assist with office organization, cleanliness, and facility upkeep.
• Process invoices, maintain financial records, and support billing functions as applicable.
• Monitor and maintain program authorizations, records, and tracking systems as applicable.
• Train colleagues on the use of office equipment and administrative processes.
• Maintain compliance with HIPAA regulations and organizational confidentiality standards.
• Perform additional duties as assigned.

• High school diploma or equivalent required.
• Associate’s or bachelor’s degree in Business Administration, Human Resources, Social Services, or a related field preferred.
• 1–3 years of administrative, clerical, office support, or related experience preferred.
• Experience working in healthcare, behavioral health, human services, or nonprofit environments is a plus.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and other business applications).
• Experience using databases, electronic records systems, and web‑based platforms preferred.
• Valid driver’s license, acceptable driving record, and current automobile insurance required.
• Ability to successfully complete all required background screenings and employment requirements.

• Strong customer service and interpersonal skills.
• Excellent verbal and written communication abilities.
• Exceptional organizational skills and attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities simultaneously.
• Strong problem‑solving and critical‑thinking skills.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Demonstrated professionalism, reliability, and accountability.
• Ability to work independently and collaboratively in a team environment.
• Strong computer proficiency and ability to learn new software systems.
• Ability to interpret policies, procedures, and operational guidelines accurately.
• Commitment to treating clients, families, colleagues, and community partners with dignity and respect.

• Successful completion of background screening, including criminal history, driving record, abuse/neglect, and fingerprint checks.
• Completion of new hire orientation upon hire.
• Completion of all required training, including Relias training, upon hire and annually thereafter.
• Compliance with all organizational policies, procedures, and confidentiality standards.
• Current driver’s license, acceptable driving record, and proof of automobile insurance.

• Ability to perform sedentary work, including sitting for extended periods.
• Frequent use of hands, fingers, and arms for typing, writing, filing, and operating office equipment.
• Ability to occasionally stand, walk, bend, reach, and lift office materials weighing up to 10 pounds.
• Visual ability to read documents and work on computer screens for extended periods.
• Ability to communicate effectively in person, by phone, and through electronic communication methods.

• 29 days of PTO.
• Eligibility for HRSA Loan Repayment.
• Health, dental, vision, retirement, life insurance, and more.
• Competitive 401(k) – up to 5% employer match.
• Company‑paid basic life insurance and emergency medical leave program.
• Flexible Spending Accounts (healthcare and dependent care).
• Health & Wellness Program and Employee Assistance Program.
• Employee Discount Program and mileage reimbursement.

We are an Equal Employment Opportunity Employer. Adult & Child Health is a Smoke and Tobacco Free Workplace.