Supervisor, Administrative Support

Overview

TRIMEDX associates share a common purpose of serving clients, patients, communities, and each other with care and performance. The Supervisor, Administrative Support provides executive-level support to assigned executives and teams by managing calendars, communications, travel, meetings, and reports. The role organizes and develops information and materials for meetings, special projects, presentations, and reports, and represents TRIMEDX professionally by upholding the brand, vision, mission, and values.

A key component is supervising and maintaining consistency, staffing, training, and performance for the administrative support team through liaison with executives, staff, and remote colleagues.

Location:

Indianapolis, Indiana. Candidates must reside within the central Indiana region within a 70 mile radius. Our Corporate Office is located on the northwest side of Indianapolis. This position is Hybrid (a mix of remote and in-office).

Relocation is not available for this position. Immigration sponsorship not available for this position.

Note:

This role description reflects responsibilities and requirements as stated and does not imply a contractual obligation to a fixed duration.

• Executive Level Support – 60%
  • Support assigned executives with all administrative needs.
  • Manage calendars, phone calls, reports, travel schedules, and team meetings.
  • Perform additional tasks such as onboarding, coordinate meetings, prepare documents, take notes/minutes, send reminders, maintain files, invoice approval, and legal ticket prioritization.
  • Organize and develop information and materials necessary for meetings, special projects, presentations, and reports.
  • Collaborate with senior management and stakeholders to identify business projects; manage resources and develop project deliverables.
  • Interface with customer contacts, vendors, and community leaders.
• Supervisory oversight of Admin Team – 40%
  • Supervise workload distribution and clearly communicate performance expectations, goals, and objectives.
  • Supervise staff review processes, liaise with staff executives, and provide feedback as appropriate.
  • Develop and motivate staff to grow as leaders by serving as a role model and mentor.
  • Interview and hire staff as needed; address performance concerns and exit nonperforming staff as required, through liaison with staff executives and HR.
  • Mitigate team conflict and communication problems.
  • Provide clear leadership and direction to achieve goals with an environment of respect, collaboration, and open communication.
  • Identify and support development needs of direct reports and team members, connecting them to internal or external resources to foster continuous improvement.
  • Aim to create high levels of employee engagement by understanding drivers and developing action plans to improve engagement.
  • Set clear goals and monitor performance; intervene with action when gaps occur and ensure deadlines are met.
  • All other duties as assigned.

• Minimum 5 years of experience providing executive-level support.
• Experience in a large (over $500m), nationally operated company is preferred.
• Experience in large event planning for 400+ attendees including travel arrangements.
• Demonstrated knowledge of Microsoft Office applications at an intermediate or advanced level.
• Ability to lead, motivate, and develop others.
• Ability to manage time and set priorities amidst multiple tasks and deadlines.
• Strong project management skills.
• Excellent organization and planning skills.
• Proven creativity and problem-solving skills.
• Strong written and verbal communication skills.
• Ability to work comfortably with all levels of the organization and maintain confidentiality in all circumstances.
• Ability to adapt to change and remain flexible while delivering results.
• Attention to detail with a critical eye.

• High school degree or equivalent required. Associates degree or equivalent experience preferred.

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TRIMEDX is an Equal Opportunity Employer and Drug-Free Workplace. We are committed to a safe, productive work environment. This description preserves the core job responsibilities and requirements but may be updated as needed.