Patient Registration Coordinator (Bilingual

Patient Registration Coordinator

The Patient Registration Coordinator is the first line of customer service for all patients and visitors entering our office. This role provides the bridge between the front and back of the office and supports patients, staff, and doctors in many ways, ensuring a positive experience for everyone.

• Greet patients upon arrival.
• Obtain insurance information, review it for accuracy, and route it to the appropriate staff member.
• Provide paperwork to patients based on their needs and handle routine questions.
• Verify insurance and frequency information when needed.
• Assist with payments, send claims, and verify billable x‑rays.
• Keep the front office area/lobby clean and maintained.
• Perform other duties as assigned.

• High school diploma or GED preferred.
• Dental experience is required.

• Customer service skills — must be able to provide excellent patient service.
• Multi‑tasker — ability to prioritize and address multiple demands concurrently.
• Communication — must be able to communicate effectively with the clinical team, patients, and other staff.
• Team mindset — ability to work within a team for the benefit of the patient.
• Positive problem solver — ability to think on your feet and find solutions to unique issues.

• 401(k)
• Health (PPO/HSA), Vision, Dental
• Disability insurance (STD/LTD)
• Accident Insurance
• Life Insurance
• Paid Time Off
• Holiday Pay
• Hep B and CPR Certifications
• Company provided Polos
• Career Growth Opportunities
• Company provided online learning courses
• Competitive Compensation
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Employee discount program

Monday – Sunday. Same Day Dental Southport.

CDP is an Equal Opportunity Employer.

Community Dental Partners is an Equal Opportunity and affirmative action employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Internal