BMV Records Clerk

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

The Indiana Bureau of Motor Vehicles has been named one of Indiana’s 2023 Top Workplaces by its employees.

Our Mission Is To Serve All Hoosiers By Providing Best-in-class Driver And Vehicle Services In a Timely And Accurate Manner While Ensuring Security And Transparency. The BMV Team Works Throughout The State Of Indiana And Is Dedicated To Fostering An Environment Where We

• Invest in our employees
• Engage our customers
• Provide sustainable systems
• Embrace product innovation

The BMV Records Clerk is responsible for processing court documentation and accurately applying traffic‑related convictions to driver records. You will manage documentation from in-state and out-of-state agencies and respond to driver inquires about their records.

This role requires strong data entry abilities, intermediate computer proficiency, and effective written and verbal communication skills. Attention to detail and the ability to work with a high volume of documentation are essential.

• Navigate and utilize the System Tracking and Record Support (STARS) database to manage driver records.
• Use Microsoft Office applications daily to support data entry and documentation tasks.
• Process documents that affect a driver's license status or driving privileges.
• Maintain accurate and organized driver records in compliance with agency standards.
• Communicate professionally with court staff, state agencies, and Indiana drivers to resolve record‑related questions or issues.

The salary for this position traditionally starts at $29,588.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

The essential functions of this role are:

• Supports the daily operations of an organization by performing general office tasks.
• Communicates with customers, employees, and other individuals to answer questions, disseminate, or explain information.
• Reviews files, records, and other documents to obtain information to respond to requests.
• Types forms, correspondence, memos, and other materials.
• Maintains filing systems for efficient recordkeeping and easy retrieval.
• Checks emails, send faxes, make copies, and updates computer databases.
• Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals.
• Trains other staff members to perform work activities, such as using computer applications.
• Completes tasks or projects assigned by supervisor in a timely manner.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

• Working knowledge of general office functions and clerical procedures.
• Active listening skills.
• Excellent critical thinking skills.
• Strong written and verbal communication skills.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent attention to detail and proofreading skills.
• Proficient computer skills required, including but not limited to Microsoft Word, Excel, case management and data base tools.
• Ability to work with sensitive documents and information, and be privy to sensitive…