Internet Explorer Support Specialist

Responsibilities

• Provide administrative support for the Administrative Division and senior leadership
• Provide reception, answer phones, greet guests, and maintain conference room schedules
• Manage correspondence, calendars, word processing, and special projects for senior leadership
• Interact with internal and external vendor contacts
• Maintain and update policies for the Policy Council
• Coordinate employee recognition programs, service awards, EMS Week, and retirement celebrations
• Assist senior leadership and medical directors with scheduling and planning meetings and events
• Report office equipment failures to appropriate departments
• Maintain office supply inventory and reorder supplies as necessary
• Compile and submit miscellaneous reports as requested
• Complete special projects assigned by leadership
• Coordinate and schedule travel for Senior Leadership as needed
• Develop and maintain trusting relationships with staff and management
• Report sensitive and/or high-profile issues promptly to IEMS management
• Perform other job-related duties as assigned
• Routinely visit other office sites and/or the hospital
• Attend meetings or perform work remotely from the hospital campus when required

• Associate's degree preferred
• May substitute a minimum of 5 years of experience within the office environment in an administrative role in lieu of degree
• Excellent office management abilities
• Strong organizational, interpersonal, problem-solving, and decision-making skills
• Strong ethical and professional standards when dealing with confidential information
• Proficient in MS Word, Excel, PowerPoint, and the Internet
• Excellent verbal and written communication skills
• Professional appearance and telephone manner
• Must have good command of the English language, oral and written
• Must be proficient/skilled in multitasking
• Ability to prioritize work and devise own work pattern
• Must maintain confidentiality of staff, client records, and information
• Must maintain protected health information in accordance with HIPAA privacy guidelines and regulations
• Must maintain compliance with Department budget
• Ability to work effectively and efficiently under stressful conditions
• Problem-solving skills, flexibility, judgment, tact, and diplomacy in sensitive, complex, and confidential situations

Demonstrates strong organizational and office management skills, with proficiency in MS Word, Excel, and PowerPoint. Capable of maintaining confidentiality and compliance with HIPAA regulations while effectively supporting senior leadership and managing administrative tasks.

• Office Management
• MS Word Proficiency
• MS Excel Proficiency
• Strong Organizational Skills
• Confidentiality Compliance

• Administrative Support
• Calendar Management
• Word Processing
• Report Compilation
• Travel Coordination
• Office Supply Management
• Event Planning
• Policy Maintenance
• Vendor Interaction
• Multitasking

• Interpersonal Skills
• Problem-Solving Skills
• Decision-Making Skills
• Communication Skills
• Flexibility

• Associate's Degree Preferred

• HIPAA Compliance
• Confidential Information
• Office Environment
• Professional Standards
• Employee Recognition Programs