Workplace Ergo Specialist

CARSON DESIGN ASSOCIATES designs, plans and supports facilities and workplace solutions for premium corporate clients. This role directly supports the onsite client team, ensuring a productive, supportive, and efficient work environment for all personnel.

The Ergo Specialist will be responsible for managing day to day workplace ergonomic service requests. This dynamic position acts as a critical back-up for facilities requests (including furniture and equipment) and provides hands‑on assistance with move management projects. The ideal candidate balances meticulous space‑planning data with exceptional, client‑facing service.

• Ergonomic Request Management: Coordinate and act as primary point of contact for ergonomic solutions to align with requests.
• Service Request Support: Act as the primary backup for furniture, equipment, and general workplace service requests.
• Move Management: Assist the facilities team with office relocations, space coordination, and floorplan adjustments.
• Request Management: Execute routine and highly repetitive requests efficiently under quick‑turnaround timelines.
• Platform Operations: Master and utilize onsite proprietary systems, including Archibus and Shopify
  , to log, track, and complete service tickets.

Qualifications & Skills

Required:

• Customer Service: Exceptional communication and interpersonal skills to collaborate smoothly with onsite personnel.
• Technical Aptitude: Strong proficiency in standard Microsoft Programs (
  Outlook, Excel, Word, Power Point ).
• Floorplan & Measurement Literacy: Basic knowledge of how to accurately read floor plans and utilize physical measuring tools.
• Project & Time Management: Self‑motivated ability to organize, prioritize, and multi‑task across fast‑moving projects.
• Problem‑Solving: Highly adaptable mindset with the ability to troubleshoot facilities or ergonomic issues independently.

Preferred (Nice-to-Have):

• AutoCAD: Basic understanding or baseline familiarity with AutoCAD software.
• Industry Knowledge: General familiarity with commercial office furniture and systems.
• Scheduling
  
  Experience:
  
  Prior experience managing calendars, coordinating appointments, or scheduling large‑scale rollouts.

Carson Design Associates offers comprehensive benefits, including high‑deductible health plans with HSA contributions, employer‑paid life and long‑term disability insurance, and a 401(k) plan with automatic enrollment. The package features tiered PTO, 8 paid corporate holidays, a birthday holiday, and annual allowances for professional development and community service.