Analyst, Business Process & Analytics

Job Location:

PRIMARY

PURPOSE:

• This position is responsible for understanding and managing all aspects of our Report system (Cognos). Apply the knowledge to facilitate meeting end-user requirements.

• The position requires the ability to perform workflow analysis, identify opportunities for enhancement (both system and non-system), and implement the enhancement.

• Prepare and analyze all reporting for Lease Services used by the Executive team. Perform ad-hoc analysis and communicate key findings as needed. Must be flexible and capable of adjusting to changing tasks as needs arise and the department and use of data evolves.

• All functions of this position are developed around assisting the departments in obtaining the execution of documents in a timely manner to facilitate the tenant opening quicker.

• Position requires flexibility to adjust to changing tasks as the needs arise and the department evolves.

PRINCIPAL RESPONSIBILITIES:

The successful candidate’s responsibilities will include, but not be limited to:

• Supervises and coordinates all Cognos related items for Leasing, Legal Leasing, Tenant Coordination, and Lease Services.

• Takes ideas from business users as well as Senior Management and prepares analytical requirements to produce reports which allows the business to operate more effectively and efficiently.

• Reviews detailed requirements and business objectives with IS to minimize potential errors in programming which in turn will allow for a quicker delivery to the business.

• Coordinates with IS on issue review, testing and various other items for moving reports into production, establishing location as well as identifying the security that should be around the report.

• Escalates all issues related to report testing to the appropriate level of management.

• Develops and manages testing plans for all upgrades and enhancements.

• Perform Cognos Report Modifications in Report Studio:

• Deliver simple report enhancements to the business quicker which will allow IS to focus on the more complicated issues at hand.

• Provide answers to questions from the business users about report programming.

• Performs data quality/consistency review in various systems and databases, including but not limited to the following:

• Identifies and reviews issues with data related to human error, programming or processes and coordinates resolution with Financial Operations or the appropriate parties.

• Ensures that the data is accurate and current as Leasing and Senior Management utilizes these reports to make sound business decisions

• Responsible for performing ad-hoc analysis, report development, and presentation of key findings as directed by new business requirements and Senior Management

• Responsible for ensuring effective communication to Leasing and Specialty Leasing regarding special projects and partnerships to communicate vacancies and advance Leasing efforts to increase occupancy

• Works with management to streamline reporting processes, develop new reports based on business needs, and determine business value of existing reports based on current business needs

• Takes ideas from Business users and Senior Management to prepare analytical requirements and produce reports allowing the business to operate more effectively and efficiently

• Perform validations to ensure the data communicated on reporting is the most up to date so that sound business decisions are being made

• Special Projects & Other Duties As Assigned

MINIMUM QUALIFICATIONS:

• Working knowledge of analytical techniques and processes to implement solutions.

• Excellent written and oral communication abilities.

• Excellent organizational and prioritization abilities.

• Proficient in Excel and Word.

• Project Management experience a plus

• Retail or Real Estate industry experience required