Partner & Revenue Manager

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Full Time Indianapolis, IN, US

4 days ago Requisition

Gleaners Food Bank of Indiana is the state’s largest hunger relief organization and one of the leading food banks in the Feeding America Network. In addition to vital hunger relief programs in our 21-county service area, we also operate Fresh Connect Central, a regional produce cooperative for Feeding America, serve as a contract reclamation site for Kroger Central Division, and are a staging site for FEMA disaster response.

The Partner Support Manager supports the growth and management of earned revenue business relationships and initiatives that support Gleaners Food Bank of Indiana’s mission and long-term sustainability. This role supports business development, customer relationship management, marketing, and revenue growth efforts for mission-aligned initiatives, as it relates to Fresh Connect Central – Gleaners' social enterprise, third-party logistics opportunities, and other earned revenue opportunities.

The position plays a key role in developing customer relationships, supporting revenue generation strategies, and identifying opportunities that reinvest back into Gleaners’ mission. All responsibilities and duties will further Gleaners’ mission to be a leader in the fight against hunger.

• Company paid vision, long-term disability, $50,000 life AD&D
• Paid Life and Long-Term Disability Insurance
• Maternal, parental & caregiver leave
• On-site Gym
• Wellness programs
• 403(b) Plan with up to 4% match
• Monthly attendance bonus
• Earn up to 10% incentive pay
• Apparel allowance

• Develop and maintain strong relationships with new and existing customers, food banks, and strategic partners.
• Support the growth of Fresh Connect Central, third-party logistics opportunities, and other earned revenue initiatives through relationship management and customer engagement.
• Identify and research prospective customers and partnership opportunities through networking, outreach, industry contacts, and lead generation activities.
• Assist in developing proposals, presentations, pricing information, and partnership opportunities that generate revenue and support organizational sustainability.
• Support customer upselling, reselling, transportation partnerships, and cross-functional revenue opportunities.
• Work closely with leadership and internal business teams to support revenue growth strategies and business development initiatives.
• Collaborate and cross check with Gleaners' Philanthropy leadership to inform communications and mutual work with donors, Gleaners Board members, and prospective corporate and organizational partners.
• Serve as a point of contact for customer relationship management and support activities related to Fresh Connect Central, third-party logistics services, and other earned revenue initiatives.
• Maintain high levels of customer service, responsiveness, and partnership engagement.
• Conduct presentations and assist with negotiations to support new and existing business relationships and revenue opportunities.
• Maintain CRM systems, customer records, sales leads, freight opportunities, and business development tracking information.
• Support issue resolution and maintain positive working relationships with internal and external stakeholders.

• Design, create, and maintain marketing and communication materials for Fresh Connect Central, third-party logistics services, and other earned revenue initiatives, including flyers, presentations, emails, social media content, website updates, and promotional materials.
• Collaborate with Gleaners’ Marketing team to ensure consistency of design, branding, messaging, and organizational standards by coordinating available marketing support, maximizing efficiency and cost management, and developing and maintaining marketing calendars and timelines to support effective planning and implementation of initiatives.
• Support communication efforts related…