Associate Director, Sales, Inventory & Operations Planning; SIOP – Residential

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting‑edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share.

We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do.

The Associate Director of SIOP – Residential leads the end‑to‑end Sales, Inventory, and Operations Planning process for the Residential business segment. This role is responsible for aligning demand, supply, inventory, and financial plans to drive operational excellence, service performance, and profitable growth. The role partners cross‑functionally across Commercial, Operations, Finance, Product Management, and Supply Chain to ensure an integrated, forward‑looking plan that supports strategic objectives.

• Own and lead the monthly SIOP cycle, including demand review, supply review, executive S&OP, and consensus planning.
• Establish and enforce governance, standard work, and performance metrics across the Residential planning process.
• Serve as the primary liaison between executive leadership and cross‑functional teams regarding supply/demand alignment.

• Oversee demand planning processes in partnership with Sales, Marketing, and Product teams.
• Ensure robust supply planning capabilities across manufacturing, procurement, and distribution networks.
• Balance trade‑offs between service levels, inventory investment, capacity, and cost.

• Integrate financial planning with SIOP to ensure alignment with revenue, margin, and cash flow objectives.
• Translate operational plans into financial projections and risks/opportunities.
• Partner with Finance to support forecasting accuracy and variance analysis.

• Lead, coach, and develop a high‑performing team of ~9 SIOP and planning professionals.
• Build organizational capability in advanced planning, analytics, and scenario modeling.
• Foster a culture of accountability, continuous improvement, and data‑driven decision‑making.

• Drive use of advanced analytics to improve forecast accuracy, inventory optimization, and responsiveness.
• Lead scenario planning to evaluate business risks such as demand volatility, supply constraints, or macroeconomic changes.
• Provide actionable insights and recommendations to senior leadership.

• Partner closely with Commercial teams to align forecasts and promotional plans.
• Partner closely with Operations to ensure capacity and production alignment.
• Partner closely with Supply Chain to manage inventory and logistics strategies.
• Partner closely with Product teams on lifecycle and portfolio planning.
• Facilitate executive‑level discussions on trade‑offs and prioritization.

• Champion SIOP process maturity, including implementation of best practices and digital tools.
• Identify and lead initiatives to improve planning cycle efficiency, data quality, and process integration.
• Benchmark against industry standards and drive transformation where needed.

• Forecast accuracy and bias
• Customer service level / fill rate
• Inventory turns and working capital
• Revenue plan attainment
• SIOP plan adherence
• Scenario readiness and decision cycle time

• 10+ years of deep management and leadership experience to lead cross‑department project teams or manage across multiple related departments.
• Bachelor's Degree and minimum 10 years of supply chain and/or SIOP experience or, Master's Degree and minimum 8 years of supply chain and/or SIOP experience.