Regional Supplier Manager, Americas Logistics

Indianapolis, Indiana, United States Operations and Supply Chain

Imagine what you could do here. The people here at Apple do not just build products - they create the kind of wonder that has revolutionized entire industries. It is the diversity of those people and their ideas that inspires the innovation that runs through everything we do. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences - quickly.

Bring passion and dedication to your job and there is no telling what you could accomplish. Join us and help us leave the world better than we found it.

AMR Logistics Operations is a fast-moving and dynamic environment where flexibility and adaptability are essential. We are looking for a results-driven, analytically sharp Regional Supplier Manager to oversee post sales logistics operations. This is not a role for someone comfortable with basic spreadsheets - we need a commanding leader who owns the data, drives strategy, and holds 3PL partners to the highest performance standards, all while building and inspiring a high-performing team.

The Regional Supplier Manager is responsible for managing and elevating Apple's post sales logistics operations through rigorous supplier oversight, advanced analytics, and decisive cross-functional leadership. This role owns the end-to-end 3PL supplier relationship in Jeffersonville, IN, driving accountability across inbound and outbound transportation, distribution, returns processing, and continuous improvement on all operational KPIs.You will serve as the critical bridge between Apple's operational goals and 3PL execution, translating complex performance data into clear action plans and ensuring the service provider consistently meets and exceeds predetermined targets.

Success in this role demands someone who is analytically dominant, leads with confidence, and is equally comfortable presenting to senior leadership as they are rolling up their sleeves on the floor.

What You’ll Own:

-Own the full 3PL supplier relationship and performance accountability in Jeffersonville, IN, including SLA management, KPI governance, root cause analysis, and corrective action planning-Drive operational decision-making through advanced analytics, building dashboards, scorecards, trend models, and performance analyses using tools such as SQL, Python, Tableau, Power BI, or equivalent platforms.

-Identify areas for process improvement and innovation; investigate problems, find root causes, and develop and implement data-backed solutions that drive measurable gains in efficiency and throughput-Lead capital planning and expense management, prioritizing investments, tracking spend, and holding suppliers accountable to budget commitments-Monitor key performance indicators across inventory, distribution, freight, cycle time, and returns, synthesizing insights into clear, actionable reporting for leadership-Establish and maintain new systems and processes for tracking, measurement, reporting, and analysis of logistics operations performance-Collaborate cross-functionally as the voice of logistics, aligning internal stakeholders and leadership on operational status, risks, and strategic priorities-Lead, develop, and inspire the team, setting a high bar for accountability, ownership, and continuous improvement while fostering a collaborative, winning culture.

What You’ll Solve:

-3PL performance gaps, whether root causes are process, people, system, or structural, by building corrective plans and driving them to resolution with urgency-Data blind spots by surfacing the right metrics, building the right models, and creating operational visibility where it did not exist before-Volatility across inbound and outbound flows, returns volumes, and cycle time, addressed with analytical rigor and proactive planning - not reactive firefighting-Supplier relationship friction by establishing clear expectations, structured communication cadences, and escalation paths that drive accountability while preserving partnership-Manual, inefficient workflows by replacing them with scalable systems, automation, and standardized reporting that accelerates decision-making-Team alignment and engagement by building a cohesive, results-driven team culture that consistently delivers on Apple's commitments to customers.

What Success Looks Like (6-12 Months):

-3PL partner is performing consistently at or above SLA targets with a structured, recurring performance management cadence firmly in place-Operational dashboards and KPI scorecards are built, live, and actively driving decisions across operations and leadership, powered by advanced analytics tools-Top process improvement opportunities have been identified, prioritized, and actioned with clear, measurable outcomes-Capital and expense plans are on track with full transparency and supplier accountability-Cross-functional stakeholders view logistics as a trusted strategic partner, not a reactive function-Team is energized,…