Indiana Small Business Development Center Specialist

Indiana Small Business Development Center Specialist

Candidates must be eligible to work in the U.S. for purposes other than practical training. The university will not provide visa sponsorship for this position.

Indiana Small Business Development Center Specialist

ISU/Wabash Valley Small Bus Devel Ct

8:00 a.m. to 4:30 p.m.

Staff-Non-Exempt

Staff - Full-Time

6

$16.39/hr

• Sick Leave
  :
  Accrues at a rate of 12 days per fiscal year with unlimited accumulation.
• Life Insurance
  :
  The coverage amount is based on two and one‑half times appointment salary rounded up to the next whole thousand with a maximum coverage of $100,000 and includes the same amount of Accidental Death and Dismemberment benefits. The University currently pays the entire cost of coverage.
• Medical, Dental and Prescription Drug Coverage
  :
  The cost of coverage is shared between employees and the University. Rates are determined by participation in Wellness Program and use of tobacco products. Coverage is available on the first of the month following appointment date.
• Public Employees Retirement Fund (PERF):
  The employee share of three percent is paid by ISU. The employer share is actuarially determined annually by the State of Indiana. There is no cost to the employee. A minimum of ten years of service is required for PERF vesting. PERF has several investment options from which to choose.
• TIAA Auto Enroll
  :
  New employees are automatically enrolled in a tax‑deferred retirement program at hire: three percent is deducted before taxes for the program to facilitate retirement planning. Employees may opt out of the program within 90 days.
• Long Term Disability Coverage
  :
  Employees are eligible after three years of continuous, regular employment with the University. This policy guarantees approved disabled employees a 66 ⅔ percent income protection after 180 days of continuous total disability. Immediate participation is available for current members of a comparable group disability insurance program within 90 days prior to ISU employment and that would have provided income protection upon disability for at least five years.
• Fee Waiver Program
  :
  For the employee, spouse and dependent children:
  Staff may enroll in up to 18 hours of course work each academic year at a reduced rate. Spouses may enroll in 15 semester hours each academic year with 80% of qualified tuition waived. Dependent children of regular full‑time staff who are full‑time degree‑seeking undergraduate students at ISU may receive a fee waiver of 80% of qualified tuition for up to a total of ten semesters.
• Vacation
  :
  Employee accrues 12‑20 vacation days per year based upon years of service.
• Convenience Day
  :
  Employees have one per fiscal year to use.

• Voluntary Life Insurance
  :
  Additional amounts of life insurance may be purchased on employee, spouse and dependent children.
• Voluntary Vision Plan
  :
  May enroll within the first 31 days of employment date.

Under limited supervision, provides moderately complex administrative support activities for the Indiana Small Business Development Center.

Oversees Small Business Center reception services. Answers all client requests via phone, general email and new client intakes in CRM. Provides timely responses to client requests and assigns business advisors to clients.

Works independently to monitor multiple departmental accounts and budgets in order to provide departmental services that require the use of discretion and independent judgment in making decisions. Process requisitions, check requests and ensures that all funds are used in accordance with Federal and State guidelines.

Organizes and maintains all SBA required client/contact data from client/contact/volunteer/workshop forms into Neoserra. Ensures data compliance in Neoserra by maintaining appropriate filters and reports, reviewing weekly, resolving errors and ensuring data integrity.

Maintains purchasing activity, plus coordinates travel, audits and processes reimbursement requests for full‑time, part‑time and…