Lead Development Specialist

Location: Indianapolis – Onsite

Pay: $18 - 20/hr (fulltime position)

• Contact prospective clients via outbound calls using prepared messaging to generate qualified appointments with senior lending professionals.
• Educate prospective business owners on financing options and the potential impact of capital on business growth.
• Spend approximately 90% of activity in outbound-focused, incoming calls and written correspondence.
• Manage multiple priorities independently following completion of training.
• Partner with the Sales team to ensure appointments are accurately documented, tracked, and maintained in real time.
• Maintain CRM/database accuracy through consistent data entry, verification, and updates.
• Uphold service quality standards in all client interactions.
• Support broader team goals by contributing to shared outcomes as needed.

• Demonstrated success in an outbound call center or business development environment.
• Proven track record of meeting or exceeding outbound activity and conversion goals.
• Strong verbal communication and interpersonal skills.
• Highly organized with solid analytical and problem-solving skills abilities.
• Detail-oriented and results-driven.
• Bachelor’s degree or equivalent professional business experience.
• Proficiency in standard business software and CRM tools.