Forecast & Analysis Consultant

Forecast & Analysis Consultant

Location:

This role requires associates to be in-office 1-2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Forecast & Analysis Consultant is responsible for coordinating and managing all reporting, analysis and forecasting processes. The Forecasting & Analysis Consultant is responsible for developing and maintaining a 6–36-month demand and workforce forecast for FEP operations. This role partners closely with the Workforce Management (WFM) team, Operations, Comprehensive Health Management, and the Data & Reporting Analytics team to provide forward‑looking insights that enable proactive staffing, budgeting, and capacity planning.

Build predictive and scenario‑based models to assess demand variability and risk.

• Monitors forecast accuracy and continuously refine models using variance analysis.
• Translates volume forecasts into headcount, FTE, and skill‑mix requirements.
• Partners within WFM to align long‑range forecasts with short‑term scheduling and intraday management.
• Supports hiring, backfill, cross‑training, and redeployment strategies.
• Responsible for coordinating and managing all WFM analysis and forecasting processes.
• Assures quality and integrity of the data collected and data insights shared with the business.
• Provides expertise to lower‑level consultants on the analysis of business needs to determine optimal means of meeting those needs.
• Provides data‑driven insights to inform strategic initiatives, growth planning, and operational changes.
• Quantifies workforce impacts of new programs, regulatory changes, or benefit design shifts.
• Manages ROI analysis of initiatives impacting workflow and productivity.
• Presents forecasts, assumptions, and risks to operational and executive leadership.
• Creates clear, executive‑level summaries and consults on dashboard development.
• Serves as liaison for the FEP WFM forecast processes and the annual operating plan.
• Ensures that forecasting methodologies are aligned with business targets and operating plans are consistent with corporate objectives.

Requires BA/BS degree in business or related field; a minimum of 5 years of progressively responsible experience in data collection, analysis and reporting; or any combination of education and experience, which would provide an equivalent background.

• Experience with Workforce management tools (e.g., NICE, Verint, Aspect, or similar), BI tools (Power BI, Tableau)
• SQL, Python, or R preferred
• Knowledge of the health care industry preferred

We offer a range of market‑competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member‑facing roles to become vaccinated against COVID‑19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation.…