Forecast & Analysis Consultant

Job Title

Forecast & Analysis Consultant

Hybrid, in-office 1–2 days per week with flexibility to work remotely. Alternate locations may be considered if within reasonable commuting distance. Candidates not within commuting distance may be considered only with a lawful accommodation.

• Develop and maintain 6–36 month demand and workforce forecasts for FEP operations.
• Partner with Workforce Management (WFM), Operations, Comprehensive Health Management, and Data & Reporting Analytics teams to provide forward‑looking insights for proactive staffing, budgeting, and capacity planning.
• Build predictive and scenario‑based models to assess demand variability and risk.
• Monitor forecast accuracy and continuously refine models using variance analysis.
• Translate volume forecasts into headcount, FTE, and skill‑mix requirements.
• Align long‑range forecasts with short‑term scheduling and intraday management in collaboration with WFM.
• Support hiring, backfill, cross‑training, and redeployment strategies.
• Assure quality and integrity of data collected and insights shared with the business.
• Provide expertise to lower‑level consultants on the analysis of business needs to determine optimal solutions.
• Provide data‑driven insights to inform strategic initiatives, growth planning, and operational changes.
• Quantify workforce impacts of new programs, regulatory changes, or benefit design shifts.
• Manage ROI analysis of initiatives impacting workflow and productivity.
• Present forecasts, assumptions, and risks to operational and executive leadership.
• Create executive‑level summaries and consult on dashboard development.
• Serve as liaison for the FEP WFM forecast processes and annual operating plan.
• Ensure forecasting methodologies align with business targets and corporate objectives.

• Bachelor’s degree in Business or related field.
• Minimum 5 years of progressively responsible experience in data collection, analysis, and reporting, or equivalent education and experience.

• Experience with Workforce Management tools (e.g., NICE, Verint, Aspect).
• Experience with BI tools (Power BI, Tableau).
• SQL, Python, or R skills.
• Knowledge of the health care industry.

Job Level: Non‑Management Exempt
Workshift:
Full‑time
Job Family:
Reporting & Data Analysis (RDA)

Market‑competitive total rewards including merit increases, paid holidays, paid time off, incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long‑term disability benefits, 401(k) with match, stock purchase plan, life insurance, wellness programs, and financial education resources.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status or condition protected by applicable federal, state, or local laws.