CarelonRx Account Manager II

Location: This field‑based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands‑on engagement. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Hybrid/Virtual Work Policy: Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

Carelon Rx Account Manager II is responsible for retention and operational excellence that meets/exceeds client service and satisfaction goals for a complex book of business.

• Cultivates/builds relationships with broker/consultant/client key decision makers through quality service.
• Influences and collaborates with internal partners to deliver best‑in‑class service including resolving operational issues, root cause analysis, and driving recovery efforts that directly influence account retention and growth.
• Executes client‑specific operational deliverables including benefit set up, reporting, and project support as needed.
• Implements/manages contractual obligations including standard performance/operational guarantees and rebate strategies.
• Leverages data to track account performance and identify trends/opportunities for input/recommendations on client growth and retention strategies.
• Responsible for operational understanding of all Rx products and solutions.
• Supports implementation for new/existing clients and contract renewals.
• Trains/mentors lower‑level Account Management staff.

Requires a BA/BS and a minimum of 2 years of related experience in account management, sales, or managing business/client relationships; or any combination of education and experience which would provide an equivalent background.

• Travels to worksite and other locations as necessary, travel 40‑50% nation‑wide
• Client facing experience strongly preferred.
• Salesforce experience preferred.

In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non‑discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

Location:

Colorado

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations.
  
  No amount is wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthj for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.