Coord, Rental Order

Rental Order Coordinator

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

The Rental Order Coordinator supports the PSS Therapy business by ensuring rental orders are accurately maintained, billed, and invoiced within the ERP system. This role serves as a key resource for rental order and billing processes, helping drive revenue generation, data accuracy, and operational compliance.

This is where your work directly supports accurate billing, revenue recognition, and a positive customer experience across the rental order lifecycle.

• Review rental order integrity reports, identify billing discrepancies, and apply corrective actions in accordance with established procedures.
• Investigate and resolve rental order billing issues within the ERP system to support accurate month-end invoicing and revenue recognition.
• Manage rental order billing activities and serve as a subject matter resource for rental billing processes and order maintenance.
• Partner with Sales, Credit, Service Operations, and Customer Contact Center teams to resolve order, billing, and customer account issues.
• Obtain and maintain required customer documentation, including purchase orders and billing information, to support order accuracy and timely invoicing.
• Create, maintain, and analyze customer and rental reporting to support business and operational decision-making.
• Monitor performance metrics related to data integrity, including unbilled orders, aged purchase order collection, and credit-related adjustments.
• Support process compliance initiatives, continuous improvement activities, and special projects related to commercial service operations.

• Associate degree or equivalent combination of education and experience. Bachelor's degree preferred.
• 3–5 years of experience in order management, billing, revenue support, customer operations, finance operations, or a related business function.
• Experience working within an ERP system to manage orders, billing transactions, and data maintenance.
• Advanced Microsoft Excel skills, including data analysis, reporting, and spreadsheet management.
• Experience analyzing operational or financial data and identifying discrepancies requiring corrective action.
• Experience managing documentation, reporting, and business records with a high degree of accuracy.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $43,200 - $59,400. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.

We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.