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Product Manager, Customer Success — AI-Driven Internal Platform
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-08-08
Listing for:
Salesforce
Full Time
position Listed on 2026-08-08
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Salesforce seeks an experienced Product Manager to bridge strategy and execution for its Customer Success tools. You will oversee internal Service Cloud implementations, AI automation, and apps within a fast-moving, global team.
The role emphasizes storytelling, data-driven decisions, and agile delivery to improve how agents work. You will collaborate with stakeholders, translate user research into tangible features, and drive scalable platform solutions that impact customers and the
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