Staff Product Manager Cash Payments

About Shakepay

At Shakepay, we’re on a mission to usher in the Bitcoin golden age. We’re reimagining financial services to give every Canadian their fair shake. Our culture is built around doing work that matters, winning as a team, and celebrating success. If you're the kind of person who values growth, shipping fast, and sharing your ideas openly with a group of like-minded people, come and build with us!

Since 2015, we’ve been building the Shakepay app to make buying and earning bitcoin fast, easy, and secure. In 2022, we launched the Shakepay Card, allowing shakers to earn bitcoin rewards when they shop. Today, more than one million Canadians use Shakepay to grow their bitcoin savings and take control of their financial future. We’re regulated across all Canadian provinces and territories, and backed by renowned venture capitalists with a funding of $44M.

We have a passionate, loyal, and growing community, and we’re looking for people who want to help us build something truly special.

As Staff Product Manager, Cash & Payments at Shakepay, you’ll report directly to our CEO and shape the vision for how Canadians use Shakepay as their everyday money app. You’ll be responsible for building intuitive, reliable, and delightful cash & payment experiences - from fast Interac transfers and direct deposits, to seamless bill payments, peer-to-peer money sharing, and our Shakepay Card with bitcoin rewards.

This role is highly customer-focused and hands‑on: you’ll deeply understand how Canadians want to move and spend money, and translate those insights into features that people love and trust. You’ll work cross‑functionally with engineering, design, operations, and marketing to craft cash products that keep Shakepay at the center of our customers’ financial lives. Your work will directly impact how Canadians choose Shakepay for deposits, spending, and everyday transactions.

Lead Shakepay’s cash product strategy, with a focus on customer experience, usability, and adoption.

Own and expand core cash features:
Interac e‑Transfers, direct deposit, bill payments, Shakepay Card (BTC cashback), peer‑to‑peer transfers, and merchant integrations.

Partner with design and engineering to create seamless, intuitive, and habit‑forming payments flows that Canadians love using daily.

Use customer research and data analysis to uncover pain points and opportunities for new consumer‑facing features that differentiate Shakepay and delight our customers.

Collaborate with marketing to integrate cash product launches into lifecycle campaigns and growth loops.

Ensure reliability and trustworthiness of all payments experiences, working closely with operations, compliance, and treasury.

Build and manage relationships with external partners (banks, payment networks, etc.) to expand Shakepay’s payments capabilities and ensure seamless delivery for customers.

Regularly share vision, priorities, and progress with leadership and the broader Shakepay team.

8+ years of product management experience, with a track record of shipping consumer‑facing payments or financial products (P2P, cards, digital wallets, neobanks, bill pay). Proven ability to create engaging consumer experiences that drive daily usage, habit formation, and loyalty.

Product craft: end‑to‑end ownership, hypothesis‑driven roadmaps, user‑centered discovery, rapid experimentation.

Data‑driven: strong skills in SQL, funnel analysis, retention cohorts, and A/B testing.

Excellent communication and storytelling – you energize teams and executives with your vision.

Familiarity with payments rails (Interac, ACH/EFT, card issuing, ledger concepts) and ability to translate complex flows into simple experiences.

Comfortable balancing speed, cost, and compliance when shipping consumer features.

Technical fluency: can confidently discuss API integrations, payment processing flows, and mobile app tradeoffs.

Passion for bitcoin, financial services, and helping Canadians take control of their money.

Exposure to crypto funding, withdrawals, or recurring buys, and knowledge of how cash and crypto experiences…