Operations Management Analyst II

Company Cox Automotive - USA Job Family Group Business Operations Job Profile Operations Management Analyst II Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 5% of the time Work Shift Day Compensation Compensation includes a base salary in the range of $67,100.00 - $. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities.

Position may be eligible for additional compensation that may include an incentive program.

Next Gear Capital, a Cox Automotive company, is hiring an Operations Analyst II. This Operations Analyst II is responsible for ensuring and improving the performance, productivity, efficiency, and effectiveness of departmental and organizational operations through analysis, process improvement, enablement, project execution, operational readiness, and strong business process knowledge.

The Operations Analyst II will collaborate with Operations stakeholders, senior leaders, and cross-functional partners to support strategies and initiatives that primarily impact Client Facing Operations teams. This role requires a balanced mix of reporting capability, process ownership, project execution, and enablement skills. The ideal candidate can work confidently with large datasets, build and maintain reporting tools, translate information into practical business insights, and independently create clear, actionable recommendations.

Equally important, the candidate should be a proactive self-starter who can develop and improve processes with limited guidance, manage competing priorities, communicate effectively with leaders and partner teams, and support adoption through documentation, training, communications, and operational follow-through.

Power BI experience is preferred and would be beneficial for expanding reporting and dashboard capabilities.

• Lead and project manage key enablement, operational readiness, reporting, and process improvement initiatives, translating ideas into action and executing strategies across multiple functions to drive business efficiency and Operations productivity.
• Own, enhance, and maintain recurring reporting, scorecards, trackers, and operational dashboards that support Portfolio Management, Field Services, Audit Operations, and leadership decision-making.
• Partner with Operations stakeholders, senior leaders, and cross-functional departments to gather needs, clarify objectives, align on priorities, and deliver practical solutions that support business execution.
• Build and maintain Excel-based reporting solutions using tools such as Pivot Tables, XLOOKUP, complex formulas, Power Query, data validation, conditional formatting, charts, and dashboard layouts.
• Analyze trends, risks, opportunities, operational performance drivers, and process gaps; translate findings into actionable business recommendations and process improvements.
• Identify problems or opportunities, conduct research, recommend solutions, and collaborate with stakeholders to implement decisioned solutions with minimal direction.
• Streamline manual reporting, tracking, or operational processes where appropriate to reduce rework, improve accuracy, increase scalability, and create repeatable ways of working.
• Leverage strong business knowledge to make recommendations and decisions on behalf of the business when needed, synthesizing complex information into concise, leadership-ready summaries.
• Support process improvement implementation through education, training, adoption support, documentation, communications, stakeholder engagement, or other enablement methods.
• Support enablement and operational readiness activities by coordinating materials, communications, training resources, launch checklists, process documentation, and follow-up actions that help teams adopt new processes, tools, and initiatives.
• Support recurring team meetings by preparing agendas, presentations, data summaries, meeting materials, notes, and action-item tracking to promote alignment and execution.
• Manage…