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Senior Customer Success Leader — AI-Driven Growth

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Salesforce
Full Time position
Listed on 2026-08-19
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 123000 - 186000 USD Yearly USD 123000.00 186000.00 YEAR
Job Description & How to Apply Below
Location: Indianapolis

Salesforce is seeking a Customer Success Manager with 5+ years in SaaS/Marketing/Commerce to drive value for Signature customers. You will shepherd strategic initiatives, partner with Sales, Engineering, and Product, and manage executive relationships to ensure successful adoption and renewals.

The role emphasizes nonprofit and NGO experience, AI/CRM-savvy guidance, and delivering measurable ROAS across Marketing Cloud initiatives. Office-flexible, three-days-in-office minimum per week.

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Position Requirements
10+ Years work experience
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