Software Product Manager

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.

Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.

Learn about our company culture directly from our team.

The Software Product Manager partners closely with the Group Product Manager, customers, business stakeholders, UX designers, and software engineering teams to deliver software products that solve meaningful customer problems and create business value. This role is responsible for understanding customer needs through research and analysis, translating insights into product requirements, prioritizing product investments, and guiding cross-functional teams throughout the product development lifecycle.

The Product Manager continuously evaluates product performance, customer feedback, and market opportunities to improve product outcomes and support company growth.

Define, maintain, and prioritize the product backlog based on business value, customer impact, technical feasibility, and strategic objectives. Develop clear product requirements, epics, user stories, acceptance criteria, and release scope that enable teams to deliver high-quality software. Collaborate with engineering and design teams to ensure requirements are sufficiently defined and aligned to roadmap goals, and regularly refine priorities as new data, customer feedback, and business needs emerge.

Facilitate effective collaboration among engineering, UX/UI design, quality assurance, technical writing, customer-facing teams, and business stakeholders throughout the product development process. Participate in backlog refinement, sprint planning, sprint reviews, release readiness, and launch activities to ensure alignment with customer needs and business objectives. Identify and proactively address risks, dependencies, and obstacles that may impact successful delivery, product quality, or customer outcomes.

Work with development and technical writing teams to prepare release notes and customer-facing product communications.

Partner with stakeholders, customers, and business leaders to understand strategic objectives, customer needs, and market opportunities.

Conduct customer interviews, feedback sessions, and research activities to identify pain points and validate product opportunities. Collaborate with sales, marketing, customer success, implementation, and engineering teams to translate business objectives and customer insights into measurable product outcomes and value-added product enhancements.

Establish and monitor key product performance indicators, including adoption, engagement, customer satisfaction, operational efficiency, quality, and business impact. Analyze product usage data, customer feedback, support trends, and stakeholder input to identify opportunities for improvement. Use quantitative and qualitative insights to guide decision making, validate product investments, and recommend future enhancements.

Demonstrate product leadership through influence, collaboration, and effective communication. Mentor team members and contribute to a culture of continuous learning, accountability, innovation,…