EdTech Customer Success Specialist — Schools & Training
Listed on 2026-10-02
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Business
Customer Success Management
Wiley seeks a Customer Success Specialist to work with schools, heads of department, teachers, and technology managers to drive successful implementation and ongoing use of Jacaranda’s digital solutions and licences. You will manage a territory with retention targets, deliver hands-on and virtual training, and nurture long-term relationships to ensure sustained value year after year.
Responsibilities include training, onboarding, health-checks, feature adoption, and collaboration with Sales,
This Full Time position is for the EdTech Customer Success Specialist — Schools & Training role at Wiley.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Sales.
The advertised compensation is 65.000 - 85.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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