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Strategic Client Success Lead — Enterprise Accounts

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Namely
Full Time position
Listed on 2026-10-03
Job specializations:
  • Business
    Client Relationship Management, Customer Success Management
  • Sales
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 128000 - 167000 USD Yearly USD 128000.00 167000.00 YEAR
Job Description & How to Apply Below
Location: Indianapolis

Included Health is seeking a Client Success Principal to own a portfolio of enterprise clients, driving retention, upsell, and strong NPS results. You will act as a trusted advisor, aligning client strategy with IH services and demonstrating ROI across their organization.

Responsibilities include managing client relationships, developing measurable goals, executing retention plans, driving member engagement and marketing alignment, conducting business reviews, and supporting renewals and

The Strategic Client Success Lead — Enterprise Accounts position in the Management & Operations, Sales field is open for applications.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Strategic Client Success Lead — Enterprise Accounts role at Namely, based in United States.

We are looking to fill the Strategic Client Success Lead — Enterprise Accounts position at Namely in United States.

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