Creative Services Specialist

• Location 5304 West 74th Street,Indianapolis, IN, 46268,United States
• Job Category Corporate
• Employee Type Full Time Exempt

Creative Services Specialist

About Our Company

At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements.

From specialty concept stores for the NBA and NHL to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams — in style.

General Position Summary

The Creative Services Coordinator supports the day-to-day creative production, artwork management, and customization needs of the business. This role serves as a key resource for managing digital assets, preparing and creating artwork, supporting customization systems, and executing production processes across Direct-to-Garment (DTG) and embroidery.

The ideal candidate is highly organized, detail-oriented, creative, and comfortable working across both digital creative and hands-on production environments. This position works closely with internal teams, partnerships, and other stakeholders to ensure creative assets are accurate, organized, production-ready, and delivered on time.

Principal Duties and Responsibilities

• Digitize artwork for embroidery and other production applications.
• Create, modify, resize, and prepare creative artwork for various platforms and production needs.
• Ensure artwork meets technical specifications and quality standards.
• Prepare production-ready files while maintaining brand and partnership guidelines.
• Lids Retail Customization Systems
• Manage and maintain Lids' back-end customization systems supporting retail customization programs.
• Upload, organize, update, and maintain artwork and design assets within customization platforms.
• Ensure products, artwork, and customization options are accurate and available for retail use.
• Troubleshoot creative and asset-related issues within the customization process.
• Partnership Assets & Artwork Management
• Manage creative assets and artwork associated with partnership programs.
• Maintain organized, accurate, and up-to-date libraries of partnership artwork.
• Ensure assets follow applicable brand, licensing, and partnership guidelines.
• Coordinate asset updates and revisions as needed.
• Creative Asset Management
• Manage and maintain design assets used on
• Organize, upload, update, and archive digital creative assets.
• Ensure designs are properly formatted and optimized for the customization experience.
• Collaborate with internal teams to support new designs, products, and customization initiatives.
• Digital Creative & Internal Communications
• Create screensavers and other digital creative assets for company PCs and internal communications.
• Develop artwork and graphics for various business needs while maintaining brand consistency.
• Support ad hoc creative requests and projects as needed.
• DTG (Direct-to-Garment) Production
• Support and execute DTG production processes.
• Prepare artwork and files for DTG printing.
• Ensure proper file setup, color, placement, and production…