Call Center Representative

Call Center Representative (Day Shift)

Pay: $18.00/hour
Shift: Day Shift (Monday–Friday)
Location: Southwest Indianapolis, IN
Job Type: Full-Time

If you enjoy helping people, solving problems, and working in a professional office environment, this could be a great fit. We’re hiring a Call Center Representative to handle inbound and outbound calls while delivering excellent customer service.

• Answer inbound calls and make outbound calls as needed

• Assist customers with questions, account updates, or service issues

• Accurately document call details in the system

• Follow call scripts, policies, and quality standards

• Resolve issues or escalate concerns when appropriate

• Maintain a professional, friendly, and helpful tone on every call

• Previous call center or customer service experience preferred

• Strong verbal communication and listening skills

• Basic computer skills (data entry, navigating multiple screens)

• Ability to stay organized and focused in a fast-paced environment

• Reliable attendance and punctuality

• Comfortable sitting for extended periods and working on a phone/computer throughout the day

• $18.00/hour, paid weekly

• Day shift schedule — no nights or weekends

• Full-time, stable office work

• Medical, dental, and vision insurance options

• Retirement savings options

• Free employee assistance program (EAP)

• Access to free skills training and education resources

If you’re dependable, customer-focused, and ready for a steady daytime role, apply today and get your foot in the door with a professional call center team.

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