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Director, Customer Success — AI Consumer Brands

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: salesforce.com, inc.
Full Time position
Listed on 2026-02-17
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, CRM System
  • IT/Tech
    Technical Support, HelpDesk/Support, CRM System
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Director, Customer Success — AI Growth for Consumer Brands
Location: Indianapolis

A leading technology company in Indianapolis is seeking a Customer Success Manager, Director to enhance customers' experience with Salesforce. This role demands deep technical knowledge of the Salesforce platform and the ability to foster strong relationships with customers. Responsibilities include managing critical incidents, executing success strategies, and tracking customer health metrics. The ideal candidate will have a degree and 8+ years of experience in Customer Success or related fields.

This position offers a flexible working arrangement with extensive company benefits.
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