Customer Care Associate

Join Our Team as a Customer Care Associate at Leo's Market and Eatery! Are you passionate about helping others and providing exceptional customer service? At Leo's Market and Eatery, we’re looking for a dedicated Customer Care Associate to join our team.

As a Customer Care Associate, you’ll be the friendly face and voice of Leo's, ensuring our customers feel valued and supported. Your day-to-day responsibilities will include:

• Providing prompt, professional, and courteous assistance to customers
• Resolving customer inquiries, concerns, and issues with a focus on delivering positive outcomes
• Maintaining accurate records of customer interactions and transactions
• Collaborating with team members to ensure seamless service delivery
• Upholding our commitment to outstanding customer care in every interaction

• 1 year of experience in a customer service or similar role
• Strong communication and interpersonal skills
• A problem‑solving mindset and the ability to stay calm under pressure
• Attention to detail and organizational skills
• A genuine passion for helping others and creating positive experiences

• Full‑time employees:
  Medical, Dental and Vision insurance, plus company‑paid Short Term Disability Insurance
• Both full‑time and part‑time employees:
  Paid Time Off (PTO), Employee Assistance Program, Matching 401(k)

If you’re ready to bring your customer service skills to a team that values your contributions, we’d love to hear from you! Apply today and take the first step toward a fulfilling career with Leo's Market and Eatery.