Guest & Employee Experience Coordinator

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Part Time Regular Indianapolis, IN, US

3 days ago Requisition

Salary Range: $20.00 To $20.00 Hourly

• Serve as the primary point of contact for all incoming communications, including phone calls, emails, and walk‑in visitors, ensuring timely and professional responses
• Assist with security functions, including managing event wristbands and maintaining access control, ensuring a secure environment for all employees and visitors
• Track attendance, performance, and post‑event feedback
• Maintain inventory of radios, uniforms, and other team materials
• Act as a liaison for GS staff during events, sharing updates and resolving issues
• Participate in post‑event debriefs and contribute to event recaps
• Support onboarding and training of new Guest Services employees
• Provide project support across event operations and administrative functions as needed
• Maintain the organization and cleanliness of common spaces, including the entryway and break room, ensuring a welcoming environment for employees and visitors
• Assist in day‑to‑day operations of a professional sports facility, building foundational skills in the sports and entertainment industry

The Indiana Convention Center & Lucas Oil Stadium is an Equal Opportunity Employer.