Multi Site Customer Service Coordinator

Job Title: Area Customer Service Coordinator

Sign‑On Bonus: $500

Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer‑centric environment, all while making a positive impact within your assigned geographical area.

• Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data‑driven insights.
• Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers.
• Infuse energy into every interaction, embodying a service‑oriented approach that puts the customer first, while remaining open‑minded and authentic in your engagements.
• Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service.

• High school diploma with at least 12 months of relevant work experience.
• Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40–50 mile radius.
• Data‑driven and innovative approach, alongside excellent communication abilities and a customer‑centric mindset.

• Additional education beyond high school is encouraged.
• Ability to complete tasks with ease using proficiency in the Microsoft Office suite and other computer operations.
• Demonstrated prior experience in customer service or related fields.
• Commitment to personal growth and accountability through ongoing education and development opportunities.

• Broad selection of medical, dental, life, and disability insurance options.
• Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Team member tuition assistance programs.
• Paid vacation time and paid holidays annually.
• Additional benefits to enhance health, wellness, and professional development.