Senior AI-Powered Customer Success Leader
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-06-28
Listing for:
Genesys Cloud Services, Inc.
Full Time
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support, Account Manager
Job Description & How to Apply Below
Genesys Cloud Services, Inc. is looking for a Customer Success Manager to drive customer success and build partnerships. This role involves overseeing a portfolio of strategic accounts and working closely with various internal teams for seamless collaboration.
The ideal candidate will have a strong background in Customer Success Management and be adept at fostering relationships both with customers and within the organization, ensuring satisfaction and retention.
In addition, you will monitor customer health metrics and contribute to the ongoing success of our clients by providing high-touch engagement throughout their journey.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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