Concierge

Responsibilities

• Carry out telephone answering and reception duties as required.
• Take complete messages with pertinent information and communicate messages to the intended recipient.
• Greet residents and visitors, answer inquiries, and give directions.
• Collate brochures for the marketing department.
• Prepare meal tickets for team members and family members, tally meal count sheets for the Dining staff.
• Update the Resident Phone List and Roster and Move-In and Move-Out Register daily;
  Guest and Sign-In Logs as necessary.
• Manage appointments for residents and family members such as hairdresser, transportation, etc.
• Maintain and keep the desk and entry area neat and organized.
• Organize, distribute mail to residents, Executive Director and Department Coordinators.
• Maintain resident forms for miscellaneous credits.
• Maintain adherence to all company personnel policies and established operating policies and procedures.
• Perform other duties as assigned.

• High school diploma or general education degree (GED) preferred.
• One to three years of customer service experience and/or training, or equivalent combination of education and experience.

For eligible employees, we offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits.

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V