Bentley Receptionist​/Host

About the role

Bentley Edinburgh is looking for a friendly and enthusiastic Receptionist/Host to join our fantastic Welcome team!

As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Bentley.

You will welcome every customer through our doors, manage their visit by directing them to the correct department efficiently, and offer refreshments throughout. You will also manage incoming calls and be responsible for connecting the callers to the right department promptly. Our Receptionists/Hosts work a variety of full and part‑time flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

You will be the first impression on the phone for our clients and guests – a warm and cheerful voice with an ability to efficiently transfer calls is essential. You will also help proactively manage the experience of whoever visits our showroom so that each customer and guest feels that they have had uniquely personal and bespoke service.

To provide the best service to our customers we need someone who is a proactive communicator with our management and dealership teams, innovative in creating unique experiences, and who uses their own initiative to delight customers. You must also collate customer knowledge, anticipate needs, and have excellent organisational and preparation skills coupled with a genuine passion for detail.

Sytner Group is pleased to provide an industry‑leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated, and able to reach their full potential.

• Enhanced Holiday Entitlement – 33 days including bank holidays
• Industry‑leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes or adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please .

We represent over 23 of the world's most prestigious vehicle brands across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent’ and ‘Building Careers’, and our colleagues recently scored Sytner Group an outstanding 89 % on our colleague engagement survey.