Senior Account Service Representative

Overview

Apex Benefits, Indiana’s largest employee benefits brokerage and consulting firm, seeks a client service professional located on the north side of Indianapolis. The role is hybrid, requiring four days in the office and one remote day.

• Support Advisors and Account Executives by managing client relationships and ensuring seamless service delivery.
• Act as the primary resource for plan questions, benefits administration support, issue resolution, and renewal coordination.
• Maintain strong, proactive communication with assigned accounts to enhance client satisfaction.

• Work with a collaborative team of benefits experts and clinicians.
• Access to advanced training and development opportunities.
• Tuition reimbursement, medical, dental, vision, life, long‑term disability, short‑term disability, and flexible savings accounts.
• Paid time off, paid volunteer time off, paid holidays, 401(k) retirement plan match, critical illness, accident, paid parental leave, wellness incentives, and EAP services.