Customer Service Representative

Job Description

Best Way Disposal is currently seeking motivated customer service representatives to service our growing customer base. Competitive pay and benefits package. Insurance and 401k are available.

• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customers complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustments; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Contributes to team effort by accomplishing related results as needed.

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking.

• Applicants must have a High School Diploma/GED
• Applicant must work one (1) weekend per month
• Applicants must pass a drug test

• Company Match 401k after 1 Year
• Paid Time Off after 90 days
• Medical Insurance after 90 Days
• Paid Holidays after 90 Days

Full-time