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Upscale Front Desk & Guest Services Agent

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: StepStone Hospitality
Full Time position
Listed on 2026-07-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service, Bilingual, Event Manager / Planner
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 28000 - 36000 USD Yearly USD 28000.00 36000.00 YEAR
Job Description & How to Apply Below
Location: Indianapolis

Step Stone Hospitality in Indianapolis is seeking a front desk/guest service agent to register guests, issue keys, and coordinate reservations and guest services. You will handle mail, messages, inquiries about hotel services, and maintain room availability and rates.

The role requires professionalism, strong communication, and the ability to work in a 24/7 environment. Experience in customer service is required;
Marriott systems and Lightspeed PMS experience is a plus.

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