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Resident Renewal & Retention Specialist

Job in Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for: Kids for the Future
Full Time position
Listed on 2026-07-31
Job specializations:
  • Customer Service/HelpDesk
  • Real Estate/Property
    Business Administration
Salary/Wage Range or Industry Benchmark: 50000 - 55000 USD Yearly USD 50000.00 55000.00 YEAR
Job Description & How to Apply Below
Location: Indianapolis

Birge & Held seeks a Resident Services Associate to renew leases and promote sister communities. You will liaise between site teams and residents, delivering strong customer service and professional conduct in a hybrid work environment.

The role requires coordinating renewal offers, scheduling in-person reviews, and documenting communications using property management software. Prior sales and customer service experience in multi-family housing is preferred.

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