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Automotive Service CSI & Customer Experience Specialist
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-08-03
Listing for:
Ed Napleton Auto Group
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Ed Napleton Automotive Group is seeking a Customer Service/CSI Representative at Napleton KIA of Carmel to assist the service department by collecting guest feedback from manufacturer surveys and following up to resolve opportunities and improve service experiences.
Ideal candidates have 2+ years in automotive dealership environments, strong communication skills, and CDK experience preferred. High school diploma required; eligible for background check and 18+.
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