Customer Experience Representative
Job in
Ellettsville, Monroe County, Indiana, 47429, USA
Listed on 2026-08-10
Listing for:
Smithville Communications
Full Time
position Listed on 2026-08-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Smithville Communications is seeking a Customer Experience Representative to support residential and business customers across Indiana. In this role, you'll answer inbound calls, emails, and chats, helping customers with internet, phone, and account questions. You'll troubleshoot basic service issues, explain plans and features, process payments and changes, and document all interactions in our systems. Working with a collaborative, community-focused team, you'll play a key role in customer satisfaction while learning modern telecom technology in a fast-paced, supportive environment.
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