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Enrollment Operations Lead - Healthcare Portal
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-08-16
Listing for:
Hispanic Alliance for Career Enhancement
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
The Enrollment Lead at CVS Health serves as the centralized point of contact for all enrollment matters within the Aetna Employer Portal support team. This role provides Level 2 support for escalated enrollment issues and leads readiness initiatives for migration to new platform capabilities.
Responsibilities include documenting current vs future enrollment processes, managing UAT, handling user access and migration from legacy tools, and driving process improvements with cross-functional teams.
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