Senior Customer Success Lead - NGO & Social Impact
Job in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-08-22
Listing for:
salesforce.com, inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Salesforce is seeking a Senior Manager, Customer Success Manager (CSM) to lead NGO-focused client engagements in the United States. You will ensure high-value nonprofit customers realize tangible ROI from the Signature Success Plan and act as a trusted advisor across the customer’s organization.
You will drive strategic partnerships, manage executive relationships, and coordinate cross-functional teams to deliver value, renewals, and expansion while addressing technical and business challenges
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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