Kilwins Indy Team Member

Join the Sweetest Team in Town – Team Member at Kilwins Indianapolis!

Looking for a role where you can make people smile every day? At Kilwins
- Indianapolis, we’re all about creating memorable experiences for our guests through exceptional customer service and our delicious heritage chocolates, fudge, caramel apples, ice cream, and more! If you’re ready to join a team that values positivity, teamwork, and making people happy, we’d love to hear from you.

As a Kilwins Team Member, you’ll play a key role in delivering our signature “enlightened hospitality” to every guest. Here’s what your day might look like:

• Exceptional Customer Service
  :
  Greet guests with a smile, make eye contact, and engage in friendly conversation. Offer samples and go the extra mile to make every guest feel special.
• Enlightened Hospitality
  :
  Customize each guest’s experience and ensure they leave with a smile. Listen to guests, show you care, and make them feel valued.
• Performance Excellence
  :
  Bring a positive attitude, take initiative, and demonstrate product knowledge. Your friendly, outgoing personality will shine as you do your best every day.
• Team Unity
  :
  Work collaboratively with your teammates in a supportive, open, and gossip-free environment. Treat others as you’d like to be treated and contribute to the shared purpose of making Kilwins a fantastic place to visit and work.
• Development
  :
  Attend team meetings and participate in training opportunities to grow and excel in your role.

We’re not just hiring for a role – we’re looking for someone who embodies our values and loves making people happy. Here’s what we value in our Team Members:

• A positive, can-do attitude.
• A friendly, outgoing personality.
• A willingness to learn and develop.
• A passion for exceptional customer service.
• A team-first mentality and strong communication skills.

No prior experience? No problem! We believe in finding the right people and helping them succeed.

At Kilwins
- Indianapolis, we’re more than just a workplace – we’re a family. Here are some of the perks of joining our team:

• Flexible Schedule
  :
  We understand life happens, and we’ll work with you to create a schedule that fits your needs.
• Great People to Work With
  :
  Join a supportive and fun team that feels like home.
• Team Member Perks
  :
  Enjoy special perks as part of the Kilwins family.
• Leadership Training
  :
  Grow your skills and develop your potential with opportunities for leadership training.
• Making People Happy
  :
  There’s nothing better than seeing the joy on a guest’s face when they experience Kilwins’ heritage treats.