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Customer Care & Sales Advisor : Retention & Upsell

Job in Mitchell, Lawrence County, Indiana, 47446, USA
Listing for: Cable One, Inc.
Full Time position
Listed on 2026-08-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 13 - 15 USD Hourly USD 13.00 15.00 HOUR
Job Description & How to Apply Below
Position: Customer Care & Sales Advisor I: Retention & Upsell
Location: Mitchell

Cable One, Inc. is seeking a Customer Care and Sales Advisor I for an in-office role with Sparklight. You will respond to customer inquiries, provide billing and service guidance, and help customers understand product options while building trust.

You will grow into handling more complex issues, work on retention, upsell additional services, and input orders accurately. The position emphasizes empathetic communication and reliable service delivery.

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